Provider Key Indicator Reporting

Settlement Agreement Provision

V.E.2

About Provider Key Indicator Reporting

DBHDS has developed measures that DBHDS-licensed DD providers, including CSBs, are required to report to DBHDS on a regular basis. The sources of data for reporting shall be such providers’ risk management/critical incident reporting and their QI program. DBHDS requires regular reporting, at least annually, of each provider reporting measure from DBHDS-licensed DD providers.  The DBHDS Quality Improvement Committee (QIC) or designated subgroup reviews and assesses each provider reporting measure annually and update accordingly.  Based on a semi-annual review, the QIC identifies systemic deficiencies or potential gaps, issues recommendations, monitors the measures, and makes revisions to quality improvement initiatives as needed, in accordance with DBHDS’s Quality Management System.

Authorizing Authority

12VAC30-120-930. General requirements for home and community-based participating providers

12VAC35-105-620. Monitoring and evaluating service quality.

Processes, Protocols, and Standards

Provider Reporting Measures – Updated 9/7/2023

Guidelines, Charters, & Plans

Visit the DBHDS Quality Management webpage for more information about the quality management system.

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