Mobile Crisis Teams

Settlement Agreement Provision

ii. Mobile crisis teams

A.   Mobile crisis team members adequately trained to address the crisis shall respond to individuals at their homes and in other community settings and offer timely assessment, services, support, and treatment to de-escalate crises without removing individuals from their current placement whenever possible.

B.   Mobile crisis teams shall assist with crisis planning and identifying strategies for preventing future crises and may also provide enhanced short-term capacity within an individual’s home or other community setting.

C.   Mobile crisis team members adequately trained to address the crisis also shall work with law enforcement personnel to respond if an individual with ID/DD comes into contact with law enforcement.

D.   Mobile crisis teams shall be available 24 hours per day, 7 days per week and to respond on-site to crises.


About Mobile Crisis Teams

Mobile Crisis Response (MCR) is an essential component of the comprehensive crisis care system. This service is provided 24 hours a day, seven days a week. The service is defined as providing rapid response, conducting a comprehensive assessment , and providing early intervention to individuals experiencing a crisis. The primary goal to MCR is to provide intervention and mitigate risk, working to keep people in the community whenever possible. MCR aims to reduce the utilization of hospitals when there are other options available.

Trend Data

Compliance Indicator 7.8 Language: 

86% of children and adults who are known to the system will receive REACH crisis assessments at home, the residential setting, or other community setting (non-hospital/CSB location).

Authorizing Authority

Delegation

Processes, Protocols and Standards

Guidelines, Charters, Plans, Other

Instruments and Tools

Training Materials